Have Questions?
Let's get them answered!
1. Do you offer instant online booking?
No, and that’s on purpose. Mega Cleaning Miami is a boutique cleaning service—not a volume-based, one-size-fits-all company. We believe every space and situation is unique, so we begin with a personalized quote and consultation. This allows us to understand your specific needs, align on expectations, and provide you with the best experience possible. Whether you need a one-time deep clean, an event team, or an ongoing cleaning retainer, it all starts with a conversation—not an automated form.
2. How much does your cleaning service cost?
Our pricing is tailored to each job and based on key factors like the size of the space, level of detail required, type of service (residential, commercial, event, or Airbnb), and urgency (same-day or scheduled). Because of this, we don’t list flat rates. Instead, we provide clear, custom quotes that reflect the value of our premium service. There are no hidden fees, and everything is explained before we begin. We also offer retainer packages with priority scheduling and preferred rates for recurring clients.
3. Do you offer same-day or emergency cleanings?
Yes! While we always recommend scheduling in advance, we do offer same-day and last-minute cleaning services when availability allows. These are ideal for post-event cleanups, Airbnb turnovers, and unexpected situations that require a fast response. Because we’re local and fully staffed, our team can often be on-site within a few hours. Just contact us directly to check current availability.
4. Are you licensed and insured?
Absolutely. Mega Cleaning Miami is fully licensed and insured, which means we take your property and our responsibilities seriously. Whether we’re working in your luxury home, commercial office, or at a private event venue, your safety and peace of mind are always our top priority. Our team is also trained, bilingual, and background-checked to ensure professionalism, trust, and discretion in every space we enter.
5. Do you bring your own cleaning supplies and equipment?
Yes. We arrive fully equipped with everything needed to clean your space to the highest standard, including professional-grade supplies, eco-friendly options (on request), and specialized equipment. If you have specific preferences or products you’d like us to use—just let us know during the consultation and we’ll accommodate them. Our goal is to deliver the results you expect while respecting your home, your health, and your values.
6. What areas of Miami do you serve?
We serve all of Greater Miami and surrounding areas, including Brickell, Coral Gables, South Beach, Coconut Grove, Wynwood, Aventura, Key Biscayne, and more. Whether it’s a downtown condo, luxury waterfront home, office building, or event venue, our team is ready to provide world-class cleaning wherever you are. Not sure if we serve your area? Reach out—we’ll do our best to accommodate your location.
7. Can I trust your team to be in my home or office when I’m not there?
Yes—and we understand this is one of the biggest concerns clients have. Our team is hand-selected, fully trained, background-checked, and held to the highest standards of professionalism, discretion, and integrity. We’ve built long-term relationships with VIP clients, luxury homeowners, and corporate offices across Miami because we’re known for being respectful, responsible, and trustworthy. If you’re ever unsure, we’re happy to schedule cleanings while you’re present or walk you through the team structure.
8. I’ve had bad experiences with cleaning companies before. What makes you different?
We hear this often. Many clients come to us after being disappointed by cleaners who rushed the job, missed key details, or weren’t responsive. Mega Cleaning Miami is a boutique cleaning company—meaning we focus on quality, communication, and consistency above all else. We don’t overbook. We don’t send random teams. We treat your space like it’s our own, and your satisfaction is our top priority. Every quote, service, and follow-up is personalized. That’s why we’re trusted by celebrities, top brands, and discerning homeowners alike.
9. Can you clean during or after a large event—even late at night?
Yes. Our event cleaning team specializes in working odd hours—before, during, and after events. We’re used to tight turnaround times, venue restrictions, and working discreetly while guests are still present. Whether it’s a wedding in Coconut Grove or a corporate event in Brickell, we’ll coordinate with your planner or production team to ensure everything is cleaned thoroughly and on time, even if that means a late-night crew working past midnight.
10. Do you offer recurring cleaning plans for homes or offices?
Absolutely. In fact, many of our clients prefer the consistency and priority scheduling that comes with our retainer packages. We offer custom plans—weekly, biweekly, or monthly—that ensure your home or office is always clean and well-maintained without the hassle of booking each time. Plus, you’ll have a dedicated team that knows your space and preferences, which means more efficiency and better results over time.
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A Premium Cleaning Experience—Personalized From the Start
